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Frequent Asked Questions

Leia em Português (Read it in Portuguese)

FREE SHIPPING POLICY

UNITED STATES: FREE SHIPPING!

UNITED KINGDOM:
Orders with 1 book with tracking code: US$ 4.95
Orders with 2 or more books, with tracking code: FREE SHIPPING

GERMANY / AUSTRIA / BELGIUM / DENMARK / SLOVENIA / SPAIN / ESTONIA / FINLAND / FRANCE / GREECE / NETHERLANDS / HUNGARY / IRELAND / ITALY / LATVIA / LITHUANIA / LUXEMBOURG / POLAND / PORTUGAL / ROMANIA / CZECH REPUBLIC / SWEDEN / SWITZERLAND:
Order with 1 to 7 books with tracking code: € 25.38
Orders with 8 or more books, with tracking code: FREE SHIPPING

AUSTRALIA:
Orders with 1 book with tracking code: US$ 4.95
Orders with 2 or more books, with tracking code: FREE SHIPPING

OTHER COUNTRIES IN THE WORLD:
Orders with 1 book with tracking code: US$ 28.00
Orders with 2 books with tracking code: US$ 25.00
Orders with 3 books with tracking code: US$ 22.00
Orders with 4 books with tracking code: US$ 19.00
Orders with 5 to 7 books with tracking code: US$ 16.00
Orders with 8 or more books, with tracking code: FREE SHIPPING

 


 

BREXIT

Q: How can BREXIT affect my delivery in Europe?
A: Because BREXIT is a recently implemented process and one of our main printers is located in the United Kingdom, there may be occasional situations where the carrier contacts the customer, requesting additional information for customs clearance (Ex: tax code in the country of residence), or even requesting paying customs clearance fees. In the event of extra fees being charged, we ask that you contact [email protected] or via the online chat on our website, to help resolve the issue. We emphasize that these cases have been punctual so far. Because of this, there may be delays in delivery times as well.

TAXES AND IMPORT FEES

Q: In addition to the price paid for the book, will I incur any other import taxes or duties?
A: Most of the time, the amounts paid on our website are already the final amounts and there are no additional incidences of taxes or fees in the country of destination. However, the customs of the country of destination may eventually tax and charge some amount from the customer as import taxes (Ex: GST – Goods and Services Tax). Unfortunately, we do not have control over the customs process in each country, and in these situations, we are not responsible for this payment. But we can say that in 98% of cases, there is no charge. In the event of any additional fee/tax being charged upon delivery, we ask that you contact [email protected] or via the online chat on our website, before authorizing the delivery or paying the tax, to help problem resolution.

 


 

ABOUT BUOBOOKS

Q: What is BUOBOOKS?
A: We are a platform for selling physical books in Portuguese outside Brazil.

Q: What is BUOBOOKS’ mission?
A: Our mission is to bring books in Portuguese to all people who speak Portuguese and live outside of Brazil.

Q: What is the difference between BUOBOOKS and other sales sites that also offer books in Portuguese?
A: The big difference is that, while other sites import, our books are printed at a printing shop near you. Therefore, as you may have noticed, our prices are lower and the delivery time is much shorter.

Q: Do you deliver books worldwide?
A: In virtually every country in the world, except Brazil, Afghanistan, Burundi, Chad, Crimea, North Korea, Cuba, Eritrea, Yemen, Iran, Iraq, Libya, Central African Republic, Republic of Congo, Syria, Somalia , Sudan, South Sudan, and Venezuela. We are temporarily not delivering to Slovakia due to Covid-19 related restrictions in that country.

Q: Can I suggest the inclusion of a book that is not on BUOBOOKS?
A: Yes. Send your suggestions to the email [email protected] and we will try to get it in the shortest possible time. We’ll keep in touch!

Q: In what currency can I buy the books?
A: Today we have options in US Dollars, Euros, and Pound Sterling. If you’re in a country that doesn’t use one of these currencies, your credit card will automatically convert it.

Q: Can I send a book as a gift?
A: Yes, as long as the delivery location is within the countries where we can deliver (see list above). There are books that, due to copyright issues, we cannot deliver in some countries. But don’t worry: in the registration of these titles, we leave this information well highlighted. But unfortunately, due to the print-on-demand process we use, gift wrapping is not possible.